About Fludes Carpets
Fludes Carpets is a specialist carpet and flooring retailer that has been trading for over 80 years. It remains a family business with third and fourth generation members of the Flude family involved in the business today.
The company is run by Managing Director Andy Laird and his fellow director Robert Flude; both have been in the industry for over 40 years and have a wealth of experience in all areas of the flooring industry.
As retailers, Fludes Carpets believes that providing excellent customer service and a comfortable shopping environment is the key to continued success. As founder members of the Carpet Foundation and members of the trading standards “Buy With Confidence” scheme and the Checkatrade organisation, the company underlines its determination to be reliable and trusted by their potential clients.
Sourcing good products and negotiating keen prices mean that Fludes Carpets’ customers have a good choice of branded products at a competitive price, and these two key retailing tenets are high on the list of the philosophy of the company.
Fludes Carpets has an experienced team of staff in each of the seven local stores, and many of the staff have worked for the company for over 20 years, so clients can be assured of sound and helpful advice about their flooring requirements.
Fludes Carpets has won a number of awards over the last 5 years, including being voted as Best Flooring Retailer 3 times over this period. “Every year we set the challenge of improving our stores, our staff and the level of service to our customers” MD Andy Laird says, “so each year we have to move the bar higher”.
We have 3 company objectives that help us in this endeavour.
- To provide great customer service
- To have modern, clean and welcoming stores
- To have happy and well trained staff
Fludes Carpets support local charities and clubs near their stores. Last year they donated £1,000 to the Martlets Hospice, a charity that receives regular support from Fludes Carpets.
SERVICES FLUDES CAN PROVIDE FOR EVERY CUSTOMER
Once you've selected your flooring we can arrange a suitable time and date to visit your home. Our estimator can then measure up and explain all of the options available to you.
At Fludes carpets we're aware that taking up and disposing of an old carpet is quite a daunting thought, so our fitters are quite prepared to do it for you. We can arrange for your old carpets to be taken up and disposed of in the most environmentally-efficient way possible.
Who wants to spend an evening after a hard day’s work or maybe looking after the kids to take on the task of emptying a room of its furniture? Well, you don't have to. Our fitters will carefully move your furniture out and back in to your room once the new carpet is laid.
Some floors may need preparation prior to installing a new covering. Fludes Carpets will survey the floor and recommend the best method of fitting your flooring and advise on the type of preparation needed.
When you purchase a carpet from Fludes we won't surprise you with hidden charges. Our delivery is completely free of charge when we fit your flooring.
When you spend £699 or more in store we welcome you to join our Interest Free Credit* plan. *10 months interest free CREDIT (representative 0% APR). Minimum order value £699. Subject to status.