Privacy Policy

We respect your privacy. Below is an outline of the information that we gather via this website and how it is used.

Please contact us if you have questions about this policy.

Site Visits

Whenever you request a page through your browser, data such as:

  • your IP address
  • browser and version
  • operating system
  • date and time and the site from which you came

are stored in a log file and/or database. This information cannot be used to identify specific individuals, and is only used for:

  • Web site and system administration
  • research and development
  • anonymous user analysis

Use of cookies

Our website automatically deploys a cookie on your computer when you arrive at our website, provided cookies are not blocked by your browser.

This cookie allows us to track visitor statistics and site usage and is automatically deleted after 30 days.

On 27th May 2011, the EC introduced a directive called Privacy and Electronic Communications Regulation 2011 which requires the owners of websites to get specific approval from the visitor if cookies are deployed.

You can easily restrict or block the cookies used by the Fludes Carpets website through your browser settings. The Help function within your browser will provide detailed instruction of how to change these settings.

You might also want to visit www.aboutcookies.org which provides instructions on how to block cookies on all the major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies.

You should be aware though that most cookies are harmless and restricting them may impact on the functionality of the websites you visit.

Email addresses

The email addresses collected from subscriptions to the Fludes Carpets newsletters are not sold, or disclosed to any third parties. These addresses will only be used by our business to send out Fludes Carpets communications (for example, the Fludes Carpets newsletters). You will not receive any mailings you did not request.

If you purchase products directly from Fludes Carpets, your contact information and a transaction history will be kept by Fludes Carpets.

Any data collected will be used by ourselves and our agents. Fludes Carpets hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.

If you have questions regarding our privacy policies, or require assistance in opting out of our email lists, please contact us.

SERVICES FLUDES CAN PROVIDE FOR EVERY CUSTOMER

Free estimating & measuring

Once you've selected your flooring we can arrange a suitable time and date to visit your home. Our estimator can then measure up and explain all of the options available to you.

Uplift & disposal of your old flooring

At Fludes carpets we're aware that taking up and disposing of an old carpet is quite a daunting thought, so our fitters are quite prepared to do it for you. We can arrange for your old carpets to be taken up and disposed of in the most environmentally-efficient way possible.

Moving of your furniture

Who wants to spend an evening after a hard day’s work or maybe looking after the kids to take on the task of emptying a room of its furniture? Well, you don't have to. Our fitters will carefully move your furniture out and back in to your room once the new carpet is laid.

Subfloor preparation

Some floors may need preparation prior to installing a new covering. Fludes Carpets will survey the floor and recommend the best method of fitting your flooring and advise on the type of preparation needed.

Free delivery of your flooring

When you purchase a carpet from Fludes we won't surprise you with hidden charges. Our delivery is completely free of charge when we fit your flooring.

0% Interest Free Credit

When you spend £699 or more in store we welcome you to join our Interest Free Credit* plan. *10 months interest free CREDIT (representative 0% APR). Minimum order value £699. Subject to status.

Store Locator

Find your nearest carpet & flooring shop with our easy to use store locator...

Carpet calculator

Find out how much carpet you will need and an estimate of how much it will cost...

Free measuring service

Please contact one of our branches to discuss your flooring requirements. We are happy to offer a free measuring service.