Insurance Claims

Insurers may use different schemes to arrange the replacement of your flooring. Fludes Carpets deal with the majority of these including Cavalier, S.B.S. and Independent Inspections. Fludes Carpets can also deal directly with other insurers and loss adjusters.

Having to deal with the aftermath of an accident at home can be trying and time-consuming and Fludes will work hard to take the stress out of the situation.

Please let us know what your situation is and we’ll work to find the quickest and most efficient way to replace the flooring that has been damaged.

The procedure is very simple and although the process varies from company to company, in most cases we deal with the insurers directly.

Once the insurance company has received the claim, we will be instructed to visit your home and identify the flooring that needs replacing. We can often bring a selection of flooring to your home to find a like-for-like product, or if you wish, you can visit one of our local stores to discuss your needs.

Once the insurers give us approval to replace the floor, we’ll order the materials and arrange a convenient fitting time with you. If necessary, we can split the work over a number of days if this is more convenient for you. Once completed to your satisfaction, we will arrange payment direct with the insurance company.