Insurance Claims

Fludes Carpets undertakes flooring replacement work for most of the leading insurance companies.

Insurers may use different schemes to arrange the replacement of your flooring. Fludes Carpets deal with the majority of these including Cavalier, S.B.S. and Independent Inspections. Fludes Carpets can also deal directly with other insurers and loss adjusters.

Having to deal with the aftermath of an accident at home can be trying and time-consuming and Fludes will work hard to take the stress out of the situation.

Please let us know what your situation is and we’ll work to find the quickest and most efficient way to replace the flooring that has been damaged.

The procedure is very simple and although the process varies from company to company, in most cases we deal with the insurers directly.

Once the insurance company has received the claim, we will be instructed to visit your home and identify the flooring that needs replacing. We can often bring a selection of flooring to your home to find a like-for-like product, or if you wish, you can visit one of our local stores to discuss your needs.

Once the insurers give us approval to replace the floor, we’ll order the materials and arrange a convenient fitting time with you. If necessary, we can split the work over a number of days if this is more convenient for you. Once completed to your satisfaction, we will arrange payment direct with the insurance company.


  • Free estimating & measuring

    Once you've selected your flooring we can arrange a suitable time and date to visit your home. Our estimator can then measure up and explain all of the options available to you.

  • Uplift & disposal of your old flooring

    At Fludes carpets we're aware that taking up and disposing of an old carpet is quite a daunting thought, so our fitters are quite prepared to do it for you. We can arrange for your old carpets to be taken up and disposed of in the most environmentally-efficient way possible.

  • Moving of your furniture

    Who wants to spend an evening after a hard day’s work or maybe looking after the kids to take on the task of emptying a room of its furniture? Well, you don't have to. Our fitters will carefully move your furniture out and back in to your room once the new carpet is laid.

  • Subfloor preparation

    Some floors may need preparation prior to installing a new covering. Fludes Carpets will survey the floor and recommend the best method of fitting your flooring and advise on the type of preparation needed.

  • Free delivery of your flooring

    When you purchase a carpet from Fludes we won't surprise you with hidden charges. Our delivery is completely free of charge when we fit your flooring.

  • 0% Interest Free Credit

    When you spend £699 or more in store we welcome you to join our Interest Free Credit* plan. *10 months interest free CREDIT (representative 0% APR). Minimum order value £699. Subject to status.

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Free measuring service

Please contact one of our branches to discuss your flooring requirements. We are happy to offer a free measuring service.