The Karndean Guarantee

Every Karndean Designfloor purchased and installed through Fludes Carpets is eligible for a lifetime transferrable purchase guarantee.

Fludes Carpets will email you a copy of your guarantee in the first two months you have your Karndean Designfloor.

Making a claim

Claiming against your guarantee needs to be done in writing or by telephone and it’s Fludes Carpets that will need to be contacted. You can find details of how to do this on our contact page.

Transferring the guarantee

If you sell the home that you had a Karndean Designfloor installed in you can ensure that the new owners have the same protection for their floor by transferring the guarantee over to them.

It’s simple to do – just leave the Transferable Purchase Guarantee behind with the new owners and they’ll be able to get in touch with Karndean and get it transferred over to their name.

Please note that this method is only possible if the floor was laid after 1st April 2010, as this is when Karndean started distributing guarantees under this system.


  • Free estimating & measuring

    Once you've selected your flooring we can arrange a suitable time and date to visit your home. Our estimator can then measure up and explain all of the options available to you.

  • Uplift & disposal of your old flooring

    At Fludes carpets we're aware that taking up and disposing of an old carpet is quite a daunting thought, so our fitters are quite prepared to do it for you. We can arrange for your old carpets to be taken up and disposed of in the most environmentally-efficient way possible.

  • Moving of your furniture

    Who wants to spend an evening after a hard day’s work or maybe looking after the kids to take on the task of emptying a room of its furniture? Well, you don't have to. Our fitters will carefully move your furniture out and back in to your room once the new carpet is laid.

  • Subfloor preparation

    Some floors may need preparation prior to installing a new covering. Fludes Carpets will survey the floor and recommend the best method of fitting your flooring and advise on the type of preparation needed.

  • Free delivery of your flooring

    When you purchase a carpet from Fludes we won't surprise you with hidden charges. Our delivery is completely free of charge when we fit your flooring.

  • 0% Interest Free Credit

    When you spend £699 or more in store we welcome you to join our Interest Free Credit* plan. *10 months interest free CREDIT (representative 0% APR). Minimum order value £699. Subject to status.

Store Locator

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Carpet calculator

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Free measuring service

Please contact one of our branches to discuss your flooring requirements. We are happy to offer a free measuring service.